Frequently Asked Questions
Everything you need to know about your Cadence glow.
Are Cadence products suitable for sensitive skin?
Yes, our entire range is dermatologist-tested, hypoallergenic, and formulated without harsh parabens or synthetic fragrances to ensure they are gentle on all skin types.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund or exchange, provided the product is at least 50% full.
Do you offer international shipping?
Currently, Cadence ships to the United States, Canada, and the United Kingdom. We are working diligently to expand our global shipping options soon.
Are your products cruelty-free and vegan?
Absolutely. Cadence is committed to ethical beauty; we never test on animals, and all of our ingredients are 100% plant-based and vegan-certified.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and interest-free installment plans via Afterpay.